About our shipping
Once your order has been packed and the shipping label has been printed out on our end, you will receive a confirmation email that your order has shipped.
We work with USPS and aim to get orders out at a timely manner, but during these uncertain times, we may only ship orders out on Mondays through Thursdays.
Delivery time varies depending on the destination state, but most of our customers receive their order within 3 to 5 business days.
If you feel you have any issues with your order, please email us through the email you received via your order confirmation.
All internal packaging is reused material. Packing tape is biodegradable.
About orders shipped outside of Utah
For our customers shipping orders to addresses outside of Utah, you will see a different label on your products.
The labels will read as “the Queens’ Leaf”. Do not worry. The contents of the package is still the same tea you have come to enjoy for your royal tea times. We simply cannot use the name “the Queen’s tea” for orders shipped outside of Utah due to past issues with our name.
Some of our long time loyal customers may remember our past struggles, but this is our way of making it possible to provide quality loose leaf tea to our customers outside of our home state of Utah.
Remember to take time to treat yourself like royalty and pour yourself a cup of tea.
There is a queen in everyone.
As always, thank you for your time your Grace.
All of us here at Queens’ tea